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Return Policy


All returns must have prior authorization and a Returned Goods Authorization (RGA) Number. There will be no refunds or credit issued for items returned without prior authorization.

You have 30 calendar days from the date of purchase to return your NapAnywhere®.

Return to the following address:

NapAnywhere® Fulfillment Center

13616 Cicero AvenueCrestwood, IL 60445


As with any product, the NapAnywhere® may not be effective for everyone. Please know that the NapAnywhere® is providing comfort to thousands of people all over the world. We have received written accolades from hundreds of satisfied customers. Our return rate is very low (below 1%). Also know that the NapAnywhere® staff is available to help answer your questions so you can get the most benefit out of our product. The NapAnywhere® is a personal item. Once used it will not be offered for resale. If you must return the NapAnywhere®, we understand.

Please contact [email protected] to arrange for a return. Once we have received your NapAnywhere® and any accessories we will notify you and will give you an approximate date for when you may expect your credit or refund. You will be refunded the entire purchase price minus only the initial postage and handling charges. Any defective units will be exchanged for a new NapAnywhere®. Thank you for your interest in our product!

To Obtain an RGA Number:

Send an email to [email protected] and request to return your NapAnywhere® along with the reason why you are not satisfied. Sometimes you may just need a little extra help or explanation to be 100% Satisfied.

Once you have your RGA Number, please include it on the return label and in any paperwork that you include inside the package.


You will be responsible for paying your own shipping cost for returning your NapAnywhere®. All Shipping Costs are non-refundable.


"Just received mine the day before yesterday and it works exactly as you proposed in the video. It’s even easier to apply as I thought. It’s so unbelievably comfortable. Now my companion for sure! Thank you very much for enriching the world with this wonderful product…"

– M.K., Germany


"Received mine today. I have to say NapAnywhere is the only head-support pillow I’ve tried so far that works! I’ve bought tens of those head pillows (all different kinds) for travels and none of them can support my head when I fall asleep. But NapAnywhere works great. Great job!"

– H.K., USA


"I just received a Nap, so happy!…"

– C.K., France


"Just received my NapAnywhere! Sooo excited and it actually worked!…"

– B.K., USA


"….this is the first time I’ve gotten something from Kickstarter that did and was exactly as described. Many thanks…"

– D.C.S., United Kingdom


"…the NapAnywhere® is very good! I just used it while waiting in the car for about a half an hour. Couldn’t believe it was that easy for me to turn to nap mode when using it…I’d say it’s perfect!"

– J.G., Philippines


"Just received mine yesterday and my god what an excellent design! I love it!"

– J.R., USA


"This is a great pillow…"

– R.D., USA


"As planned, I spent the entire month in Europe, and was able to use your NapAnywhere fairly extensively. Between 10hr plane trips and several long train rides. NapAnywhere performed admirably, while remaining comfortable. Just wanted to say thank you for such an excellent job!"

– G.M., USA